Make Room To Be Predictable

There is one thing that is increasingly causing people to stand out. It has been a surprise to me just how much this one thing has differentiated people and advanced them in their careers and relationships. And it doesn't seem like it should be this special, but more and more it is.

Be the person who does what they say they are going to do—every time.

When selling private jets for Warren Buffett in my twenties, I was the company's youngest Vice President of Sales. I was brand new to this kind of sales process and knew I had a short period of time to prove I belonged amongst the legendary sales executives I was joining. I mean Jesse Itzler was my boss for crying out loud.

I took myself very seriously in 2008.

On an October Monday morning, I logged into our CRM and saw a new lead waiting for me - the best way to start a week.